Quality assurance at EVA

At EVA we work with continuous quality assurance and development of operations, processes and services. Besides internal means of quality assurance, we collect feedback from external partners and customers.

From 2000 to 2007, we used standardised questionnaire surveys as a fixed part of our work process when evaluating institutions, and among the experts in the evaluation groups. The surveys focused on EVA’s communication, interpersonal skills, knowledge and methodology, sector knowledge and understanding as well as quality and usability related to our products.

Diverse tasks and external feedback

EVA's tasks have become increasingly diverse in recent years, and thus our way of collecting feedback has changed. In 2008, we reviewed our quality assurance procedures to be able to formulate a new framwork for external feedback. 

Now, EVA’s collection of external feedback will be tailored to suite the individual project and organised with a focus on as much learning as possible and on the effects of EVA's work. 

European Network for Internal Quality Assurance

EVA initiated IQA, Internal Quality Assurance, and is represented in the network's steering committee. The IQA network is a European forum for the exchange of ideas, experiences and inspiration about internal quality assurance. IQA is part of the European Association for Quality Assurance in Higher Education, ENQA .

Full ENQA membership

EVA is a full member of ENQA fulfilling the European standards – this was approved through an external evaluation of EVA i 2006.

You can read more about the ENQA Standards on ENQA's site .

 

Contact
Agi Csonka
Executive Director
Phone + 45 35 25 46 27
E-mail
 

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