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Evaluation approaches and methodologies applied in the institutional development of a quality assurance agency

Number of pages: 16 s. | Year of publication: 2006
Paper submitted and presented by Henriette Pedersen and Sine Frederiksen at a joint conference between the United Kingdom Evaluation Society and the European Evaluation Society in London on 4-6th October 2006 entitled “Evaluation in Society: Critical Connections”.

The paper highlights the potential of quality assurance systems in terms of contributing to institutional development and improvement by presenting the quality assurance approach of The Danish Evaluation Institute (EVA) as a case.

 

 

 

 

Abstract

The purpose of the paper is to demonstrate how a public institution uses evaluation approaches and methodologies to assure the quality of its own public activities and services. The paper presents the quality assurance approach of EVA as a case.

 

The paper describes EVA’s quality assurance system as an example of how a public evaluation institute applies both smaller evaluations and larger transverse measures for input on institutional performance. Additionally, the paper demonstrates how follow-up procedures can be integrated as part of quality assurance systems.

 

Finally, the paper offers concrete examples of three hands-on modes between which evaluators can choose from when they work with development and assessment of quality assurance systems. 

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Evaluation approaches and methodologies applied in the institutional development of a quality assurance agency

Publications on quality issues

Below is a short list of international publications on quality issues within higher education - published by ENQA or ECA.